Doubletree By Hilton Shah Alam I-City

The breakfast spread was good as there was a wide variety. The Manager in charge was very friendly and helpful. We upgraded the room to premium. Room was big and bed was comfortable. However pillows were too soft for us. We asked for firmer pillows and the staff sent to us same day. In general, the staff were very helpful and friendly. Our stay is comfortable and wonderful.

The service at the hotel was absolutely first-class. Everything went smoothly, and the staff was extremely friendly and helpful. The hotel arranged transportation from the airport to the hotel for our employee, which made the arrival very easy and hassle-free. The breakfast was tasty and varied, with options to suit many preferences. There was also a shopping mall nearby, which made running errands easy and convenient – a great bonus for a business traveler. Based on our experience, we will book a room at this hotel again on our next trip to Kuala Lumpur. Highly recommended!

Regarding the hotel. The hotel is beautiful, comfortable, and close to the mall.

Located just next to Central I-City Mall and within walking distance to the I-City theme park, this hotel is perfect for families on a leisure trip. I stayed here for my UiTM convocation, and it was incredibly convenient—just a 10-minute drive to UiTM’s campus. The check-in and check-out process was smooth and hassle-free, and the rooms were comfortable and well-maintained. Overall, it was a great experience, and I would highly recommend it for anyone looking for a convenient, family-friendly stay.

1. Spacious room 2. Cleanliness 3. Room equipped with Iron/Iron Board, mini fridge & basic toiletries 4. Comfortable mattress and pillows 5. Fast lift (elevator) (less waiting time) 6. Friendly staffs 7. Ample parking lots (to those driving own vehicle) 8. Strong shower 9. Good spread of breakfast buffet 10. The overall ambience of the hotel